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Shipping & Return, Terms and Conditions and Privacy Policies

If you have an issue with any of our products, we encourage you to contact us immediately.  It is JadeYoga’s policy that every customer should be treated with dignity and respect and every attempt should be made to satisfy our customers.  We take pride in the products that we represent and we will work to ensure your satisfaction.  It is our goal to have 100% 5 star reviews. Please continue to learn more about our warranty and return policies.

 

Please be advised that our return policy does not cover damage caused by the following: sun exposure, improper use (this includes improper cleaning with harsh chemicals, certain soaps or strong essential oils, or improper storage such as being left outside or in a vehicle), accidents, or specially priced teacher mats. If you believe your mat falls within this category and you would still like to discuss returning it, please contact us at info@jadeyoga.com and we’ll do our best to assist you. We’ll always do our best to take care of our customers, as our philosophy is to deal with them fairly and reasonably; in return we do hope that they will be fair and reasonable with us as well.  Please also understand that our warranty does not cover products purchased from unauthorized resellers (see below).

Warranty

Jade products have the following warranty periods:

Jade Voyager, Travel, Harmony, and Fusion Mats: 1 year for wear and manufacturing defects (please note warranty is void and does not cover damage caused by UV exposure from the sun, UV cleaners, essential oils, or any cleaners not mentioned in our FAQ section)

Jade Elite Mats, Bolsters, Blankets, and Organic Cotton Rugs: 2 years for wear and manufacturing defects(please note warranty is void and does not cover damage caused by UV exposure from the sun, UV cleaners, essential oils, or any cleaners not mentioned in our FAQ section. Shrinkage from washing is also not covered for the organic cotton rugs)

Jade Level 1 Mats, Studio Mats, Dharba Grass Mats, and Towels: 6 months for wear and manufacturing defects (please note warranty is void and does not cover damage caused by UV exposure from the sun, UV cleaners, essential oils, or any cleaners not mentioned in our FAQ section)

Jade Blocks, Straps and Bags: 5 years for wear and other manufacturing defects.

 

Unauthorized Resellers

Please avoid purchasing Jade products from unauthorized resellers as our warranties will not apply to these purchases.  Your best bet to avoid unauthorized resellers is to purchase from your local yoga studio or brick and mortar store.  If you would prefer to buy online, the following are authorized online resellers of Jade products: www.jadeyoga.com, www.rei.com, www.yogaoutlet.com, www.clevertraining.com, www.dickssportinggoods.com, www.itssimplyzen.com, www.hayneedle.com, www.thegrommet.com, www.target.com and www.amazon.com (Please note the only authorized reseller on Amazon and Walmart.com is JadeYoga).  The following unauthorized Amazon, eBay and Walmart.com resellers include but are not limited to:

19th Hole Deals
Abe Group
AMI Ventures
Angelseller
Best Stuff USA
Bldblu
Boomoo
Brothers 441 Brands
Buffalo Gap Outfitters
buffalogapoutfitters
Calikiddeals
CL Mart   
Designer Shoe Kingdom
Ever Onwards Store
Fashion House Discount
Fashionomics
Flipped Fashion
Gear Garage                                                                                               
Global Watch
HD Nutraceuticals
HillTop City
InPrimeTime
KMResellers
M2CK Group
Notoriousmil
Overstock.com
Priority Blue
Ptmdsd
ShoeFrenzy                                                                                                 
Shoes Nation
Southwest Deals
The Premier Sports
UnbeatableSale Inc.
Upper Tree
Voodublu
Watch City
Weizhu
whoiscamera
woot



Purchases from these Sellers will not be covered by our warranty.

Further, sales on eBay, sears.com, Overstock.com, walmart.com (if not sold by JadeYoga), jet.com and craigslist.com are unauthorized and not covered by our warranty.

Return/Exchange Processing:  Products Purchased at www.jadeyoga.com

To initiate a return, please email info@jadeyoga.com. Returns must be accompanied by your original proof of purchase (packing slip or order confirmation) along with our completed return form stating whether you are requesting a refund or exchange (and if you are requesting an exchange, please let us know what you would like to exchange your mat for). Returns are only accepted within 30 days of purchase.

We recommend that you ship your package with a carrier that can provide tracking and insurance. Jade is not responsible for packages lost in transit without proof of tracking and we do not cover return shipping unless the incorrect item was sent.

Return/Exchange Processing:  Products Not Purchased at www.jadeyoga.com

If the mat wasn’t bought directly from us, you’ll have to contact the store from which you purchased your mat, as your mat will be subject to the return/exchange policy of the company you bought your mat from (example- mats purchased on Amazon will be subject to Amazon’s return policy).  If you have trouble making a return through your original seller, please let us know and we will do our best to assist you. 

Return Processing:  Products over 30 days old

If your item has a manufacturing defect in its materials or workmanship (this does not include damage caused by sun exposure, improper use, or accidents), or it has premature wear, Jade will replace it up to one year following the purchase date. To initiate a replacement, please contact info@jadeyoga.com with a proof of purchase and photograph showing the defect or wear to obtain a Return Authorization Form, and we will promptly assist you.  Unfortunately, we cannot accept mats returned without a Return Authorization Form.

Shipping Policy

*We offer free ground shipping on retail orders over $65 within the US on orders where shipping does not exceed $20. The free shipping code must be entered during the checkout process. Free shipping cannot be combined with any other discounts. Most orders ship within 1 - 3 business days (inventory permitting), though some mat take up to 5. Please note that processing times may take an additional business day throughout the holiday season. Unless you request otherwise, we generally ship by UPS, USPS or FedEx ground, which usually provides the best rates.  Because retail orders ship from Pennsylvania, most orders placed with regular ground shipping within the continental US will reach you within 3-6 business days. Additionally, the estimated timeframes on our checkout page are transit estimates and do not include our 1-3 business day processing time. Please note that FedEx & UPS shipping times count business days and do not normally count or deliver on Saturdays, Sundays or Federal Holidays, so if you place an order on the Friday before a holiday weekend, you may not receive your order until the following Tuesday even if you choose overnight shipping.

If attempting to ship internationally, please note that we have a list of international distributors: http://www.jadeyoga.com/pages/international-distributors.  If you do not find the country listed that pertains to you, please e-mail us at info@jadeyoga.com or call us at 610-828-4830 (Monday-Friday 9am-5pm EST) and we will be more than happy to assist you.  Please be aware that shipments from the US to outside the US may take 4-6 weeks for delivery and may incur additional tax and import fees.

Please be advised that additional shipping fees apply for expedited shipping.

Discount Codes

Please note that only one discount code may be used per order. 

 

TERMS OF SERVICE

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OVERVIEW

This website is operated by JadeYoga. Throughout the site, the terms “we”, “us” and “our” refer to Jade Industries, Inc. (dba "JadeYoga"). JadeYoga offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.  

Our website is an offer to treat or invitation to make an offer, not an offer.  By placing an item in your shopping cart, tendering payment and checking out, you have made an offer.  By shipping the item, we have accepted your offer.  Up until time of shipping we reserve the right to cancel an order.


You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any invitation to treat or offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall JadeYoga, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless JadeYoga and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 101 W. Washington Street Conshohocken Pennsylvania US 19428.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20: WHOLESALE TERMS OF SERVICE

Jade will receive orders of available Products sent in via website, fax, email, or phone call. All sales are FOB Pennsylvania or Nevada and prices are subject to change at Jade’s discretion from time to time.

Jade will stand behind the quality of the merchandise and is responsible for replacing any defective merchandise sold.

Jade will not accept returns on wholesale orders, unless Product is defective.

Dealer will provide credit card to be charged for all orders at the time of purchase.

Dealer will observe Manufacturer’s Suggested Retail Price (MSRP)/Minimum Advertised Price (MAP) at all times and will not advertise Product at “sale” or clearance prices.

1. The MAP for all Jade Products shall be equal to MSRP on Jade’s current price list and may be adjusted at any time at Jade’s sole discretion.
2. The MAP policy applies to US resellers only and for all forms of advertising including mailings, catalogs, displays at consumer exhibitions and shows, and any and all other forms of advertising media, including, without limitation, the Internet and any other electronic network. The inclusion in advertising of free or discounted products (whether made by Jade or another manufacturer) with a Jade Product would be a violation of this policy if it has the effect of discounting the advertised price of the covered product below the MAP.
3. Any price information relating to Jade products on an Internet website which can be accessed directly through any hypertext link or by any other method which uses the hypertext transfer protocol (http) is considered to be advertising for purposes of this policy.
4. This policy only concerns advertised prices, and does not relate to actual sales prices of any item.
5. Online resellers may only take orders via publicly accessible secure ecommerce enabled web pages hosted on
approved websites owned and operated by your company.
6. Selling on 3rd party sites, drop-ship accounts or classified is strictly prohibited.
7. Intentional and/or repeated violations of this policy will result in suspension or termination of dealership or distributorship in Jade’s sole discretion.

Dealer will not ship or sell Product outside of the United States of America, without express written consent from Jade.

Dealer will not advertise Product either online or in-store at less than MSRP/MAP.

Dealer will not sell Products through third party reseller sites including but not limited to amazon.com, ebay.com, jet.com, sears.com or walmart.com. This is strictly prohibited.

Dealer will handle ALL exchanges and returns directly with their customers. It is the sole discretion of the Dealer as to whether they will allow exchanges/returns on non-defective Products for their customers.

Dealer understands that Jade mats are natural rubber and are susceptible to UV damage when exposed to direct sunlight or UV rays, which may cause the rubber to dry out, lose its grip and pliability and/or discolor and that UV exposure will void the warranty.

 

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@jadeyoga.com.

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PRIVACY STATEMENT

Data Usage and Privacy Policy

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!  Our email list is opt in and we do not retain any credit card information.

Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us. 

In addition, this site is built using Shopify and thus is in compliance with GDPR privacy and date storage requirements as set forth here.

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at dj@jadeyoga.com or mailing us at:
JadeYoga, 26 Portland Road, Suite 200, Conshohocken Pennsylvania US 19428

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at dj@jadeyoga.com or by mail at
JadeYoga
26 Portland Road, Conshohocken, Pennsylvania US 19428

 

DISPUTE RESOLUTION: